Terms and Conditions
By selecting "I agree to the Terms of Service and Return/Exchange Policy" at checkout, you acknowledge and agree to the full content of these terms.
We are committed to protecting your personal information in accordance with applicable data protection laws and the store’s privacy policy.
When using our SHOPLINE services, you agree to communicate through electronic means.
｜Order-Related｜
The store reserves the right to accept or reject orders. In case of any unforeseen circumstances that prevent us from processing your order, we will contact you via phone, email, or order messages. You may opt to modify your order or request a refund. We apologize for any inconvenience caused.
If you are ordering multiple items, please checkout in the same cart. If separate orders are placed, please complete the payment via their respective payment methods/accounts. We cannot combine payments or merge orders for shipment. Please take care to follow this process.
Our store does not offer message writing or customization services. If you request any text or images to be added, we can only assist in including the information on the "Shipping Details" note. We reserve the right to accept or reject such requests. We apologize for any inconvenience caused.
In the case of incomplete recipient information, incorrect phone numbers or email addresses, recipient refusal to accept the parcel, natural disasters, system maintenance, stock replenishment, etc., shipment times may be delayed. We appreciate your understanding.
Once the parcel is shipped, if it is returned due to incorrect recipient details, refusal to accept the package, or absence of someone to sign for it, the recipient will be required to pay the reshipping fee for the parcel to be sent again.
The estimated delivery time is based on our best estimate. Actual delivery time may vary depending on local logistics. We cannot guarantee delivery time. For special occasions, such as gift giving, travel, or other time-sensitive needs, the customer will bear the risk of delays.
｜Validity, Interpretation, Inquiries, and Dispute Resolution｜
If any part of the terms is found to be invalid, the validity of the remaining terms will not be affected.
Any doubts or ambiguities in these terms will be interpreted in favor of the customer.
For any questions or disputes related to our services, customers may contact us via our official LINE account for assistance.
The customer-company relationship is governed by internet regulations and the laws of the Republic of China (Taiwan). Any statements, terms, or clauses not addressed in this agreement will be resolved through mutual discussion based on the principles of honesty, good faith, and equality.
｜Privacy Policy｜
Data Collection and Use
As a partner of SHOPLINE, our store collects your personal and transaction-related data through the SHOPLINE platform during checkout and contract execution. This data is used to provide products or services and for subsequent customer service, marketing, and promotions related to SHOPLINE.
We may share necessary delivery-related information with logistics companies for shipping or contact purposes.
Disclosure of Data
Except when required by law or to comply with judicial authorities, law enforcement, or investigative agencies, or when it is necessary to assert rights due to a violation of laws or contracts, your personal information will not be disclosed or sold to third parties.
Privacy Policy Changes
We reserve the right to revise this Privacy Policy at any time. If significant changes that affect your rights are made, we will notify you on the website.
If you have further questions, please feel free to visit our official website's [Contact Us] page. Thank you!